You're moving! But besides packing boxes and arranging your keys, there's also an important job to do: transferring your energy contract. This blog post explains exactly what to do with your current contract, how to cancel or transfer your gas and electricity, and how to make smart choices for your new home. This way, you'll avoid surprises and unnecessary costs, and arrange everything on time.
What should you pay attention to when moving?
Als je gaat verhuizen kom je twee trajecten tegen rondom je energiecontract:
- Report your move to your current supplier
- Choose a new contract or transfer contract
A good starting point is to first have a clear understanding of the situation with your current contract.
Step 1: Cancel your current energy contract or transfer it?
1.1 What kind of contract do you have?
Check whether you have a variable contract, a fixed-term contract, or a dynamic energy contract.
- With a variable contract you can usually cancel prematurely.
- With a fixed contract, your contract can expire on a specific date; early termination may incur costs.
- With a dynamic contract, rates depend on the market.
1.2 Transfer or cancel?
- If you're staying with your current supplier (because you're satisfied or have a cheap rate), it's often possible to transfer your contract. You simply notify your current supplier of your move.
- If you prefer a different supplier, find a new energy contract and cancel your old contract or current contract.
Step 2: Report your move
You must provide at least two information:
- Your new address (meter count and house number)
- Your moving date
- Latest electricity and gas meter readings from your old home
Do this no later than two weeks before the moving date; depending on the supplier, terms may vary.
With some suppliers you even submit meter readings automatically, provided you have a smart meter.
Step 3: Cancelling your current energy contract
3.1 How do you cancel?
- Via your personal customer portal
- By email or telephone contact
Please note: provide all necessary information, such as your old address and customer number, moving date, and meter readings.
3.2 What do you receive afterwards?
The supplier will send you a final bill based on the meter readings from your old home. Check this carefully, as you might notice that previous residents forgot to report something or that the billing is incorrect.
Step 4: Choose a new energy supplier (optional)
4.1 Why switch?
Perhaps you're not finding the cheapest rates with your current supplier. Or perhaps a dynamic energy contract is a better fit for your energy consumption or smart home.
4.2 What do you pay attention to?
- Fixed term or indefinite term?
- Gas and electricity rates, fixed terms or variable price
- What consumption is included?
- Green energy options, customer service, reviews
Tip: Compare rates with tools or websites that offer comparisons in your area. Make sure your new contract starts around your moving date.
Step 5: Submit meter readings
When you move, you must provide the final meter readings for your old home five days in advance. You must also record the initial meter readings in your new home as soon as you receive the keys. You can do this directly with your energy supplier – through your online account, by phone, or by email.
Do you have a smart meter? Then the readings may be automatically sent. Check your customer account to see if this has been done correctly. You can also take a photo of the meter readings for your records.
Note: You are required to notify your new municipality of your move at least four weeks before or no later than five days after the moving date. Failure to do so on time may result in a fine.
- Record the gas and electricity readings separately.
- Do you have a dual meter for day and night electricity? Then please provide both readings.
- When in doubt, it is better to provide too much information than too little, as this will prevent errors on your final or initial invoice.
Step 6: Actions around the moving date
- Provide new address details for your new home, along with the starting meter readings
- If you have opted for a contract for moving with us, your supplier will take this into account
- If you're using a new supplier, you might swap meter readings on the same day. Make sure your final balance from your old contract is settled on moving day.
Tip: living together or moving as a group?
Are you moving in together, or are you moving with several people? Then make sure you:
- Clearly agree on who will receive the delivery under the contract
- Discuss in good time whether you will take one joint contract or continue separately with your own contract
- Prevents you from paying for a contract that is difficult to split later
Why these steps are important
- No double invoices or unwanted costs
- No vacancy where you pay for energy without someone who consumes it
- Seize the opportunity to switch: choose a more affordable or sustainable energy contract
Conclusion
erhuizen is al hectisch genoeg. Door je energiecontract te verhuizen, of het nu gaat om het opzeggen van je huidige contract of het simpelweg doorgeven aan je leverancier, ben je die zorg alvast kwijt. De stappen zijn helder:
- Check your current contract (variable, fixed, dynamic)
- Decide: move with us or switch
- Report move including meter reading
- Arrange termination or new contract
- Check final bill
- Connecting new delivery at the right time
Wil je ook het zware werk uit handen geven? De Meubeltaxi helpt je met je verhuizing, of je nu in Rotterdam, Amsterdamor Haarlem naartoe verhuist. Neem gerust Get in touch met ons op, wij zorgen dat je verhuizing zorgeloos verloopt.
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